Includes bibliographical references (pages 295-297) and index.

"The book provides supervisors with a comprehensive practical guide about how to provide effective supervision and evaluate the quality of their supervisor practice. It ensures that experienced supervisors understand the industrial contexts in which supervision takes place and outlines the key knowledge and skills that supervisors need to have brain friendly conversations in supervision. This book is instrumental for experienced supervisors to better understand how to provide quality supervision at a higher level. Experienced supervisors and leaders will better understand the skills and knowledge to be effective in their role as this book is instrumental for understanding the legal and industrial contexts in which supervision takes place. It shows supervisors how to formally evaluate the effectiveness of their supervision over time. Ultimately, this book supports experienced supervisors and leaders to provide effective and quality supervisory practice. Around the world, hundreds of thousands of supervisors and leaders provide coaching, supervision, and leadership to staff, yet the majority of supervisors have never attended training, do not refresh their skills, knowledge and capabilities, or evaluate their supervisory practice. Supervision is fundamental to ensuring quality practice and leadership. It reduces stress, fatigue and burnout. Supervision ensures that staff reflect on their work to maintain high performance in the workplace and it ensures that employees meet their role obligations and position description requirements. Supervision also ensures that staff feel supported and valued and this in turn enhances high performance outcomes"--