Strengthening ombudsman and human rights institutions in Commonwealth small and island states : the Caribbean experience - Ayeni, Victor; Thomas, Hayden; Reif, Linda C.; International Ombudsman Institute (London : Commonwealth Secretariat in collaboration with International Ombudsman Institute, 2000)
The ombudsman around the world : essential elements, evolution and contemporary challenges / Victor O. Ayeni -- The ombudsman and human rights institutions in the Caribbean : an overview / Vincent Meerabux -- Public service and accountability in the Caribbean / Frank Blackman -- Privatisation and the ombudsman / Roberta Jamieson -- The role of the ombudsman in Antigua and Barbuda / Hayden Thomas -- The role and jurisdiction of the Office of the Parliamentary Commissioner in Saint Lucia / Lawrence M.P. Laurent -- The role of the ombudsman and human rights institutions in Guyana / S.Y. Mohamed -- Types of complaints and the complaint handling process / George A. Edoo -- Systemic and system-wide investigations / Selby A.M. Baqwa -- Ensuring compliance to recommendations / Elouise Sinclair -- Complaint handling and ensuring compliance to recommendations / Abdul Shakurul Salam -- Complaint handling at the Canadian human rights commission / Gerald Savard.
Includes bibliographical references.
Keywords: Ombudspersons -- Caribbean Area; Human rights -- Caribbean Area; Human rights; Ombudspersons; Caribbean Area