TY - BOOK AU - Reif,Linda C. ED - International Ombudsman Institute. TI - The international ombudsman anthology: selected writings from the International Ombudsman Institute SN - 9041104909 (hb : acid-free paper) AV - K3416 .I58 1999 PY - 1999/// CY - The Hague, Boston PB - Kluwer Law International KW - Ombudspersons N1 - Includes bibliographical references and index ER -