Introduction: How to use this book -- Section I: The workshops -- 1. Two-day new supervisor training workshop -- 2. One-day new supervisor training workshop -- 3. Half-day new supervisor training workshop -- 4. Customizing the new supervisor training workshop -- Section II: Essentials of effective new supervisor training -- 5. Identifying needs for new supervisor training -- 6. Understanding the foundations of training design -- 7. Leveraging technology to maximize and support design and delivery -- 8. Delivering your new supervisor workshop: Be a great facilitator -- 9. Evaluating workshop results -- Section III: Post-workshop learning -- 10. The follow-up coach -- Section IV: Workshop supporting documents and online support -- Learning activities -- Assessments -- Handouts -- Online tools and downloads.

Training workshops to help new supervisors embrace their roles and build skills in five key areas. Prepare and establish new front-line leaders with training that develops essential supervisory skills. Investing in new supervisors increases productivity and organizational profitability, and it results in engaged, high-performing teams. Yet many new supervisors - the very people responsible for planning and organizing work in every organization - are often undertrained in the skills required to be a successful front-line leader. Elaine Biech presents innovative two-day, one-day, and half-day training workshops that help supervisors embrace their new roles and develop supervisory skills in five key areas: promoting communication, guiding the work, leading the workforce, coaching employee performance, and developing themselves.