Revised edition of the authors' Interviewing, [2014].

Includes bibliographical references and index.

Preface -- An introduction to interviewing -- An interpersonal communication process -- Questions and their uses -- Structuring the interview -- The informational interview -- The survey interview -- The recruiting interview -- The employment interview -- The performance interview -- The persuasive interview -- The counseling interview -- The health care interview -- Glossary -- Author index -- Subject index.

This text continues to reflect the growing sophistication with which interviewing is being approached, incorporating the ever-expanding body of research in all types of interview settings, recent communication theory, and the importance of equal opportunity laws on interviewing practices. It provides the most thorough treatment of the basics of interviewing, including the complex interpersonal communication process, types and uses of questions, and the structuring of interviews from opening to closing.