Includes bibliographical references and index.

Preface -- Acknowledgements -- About the authors -- Forward -- Unit one: overview of public safety organizations -- Public safety technology -- Law enforcement -- The court system -- Corrections -- Fire services -- Unit two: current practices in public safety organizations -- Social media and public safety : what is your role? -- Body-worn camera technology -- Biometrics and public safety -- Use of force technology -- Predictive policing -- Aviation technology -- Unit three: managing public safety technology -- So you want to manage technology? -- The budget process and learning how to fund your project -- Developing the technology project -- Do you really need this technology? -- Creating a project plan -- How to acquire technology -- Installation, maintenance & closure of your project : the final steps -- Unit four: emerging trends in public safety technology -- The future of public safety technology -- Case studies of public safety technology -- Appendices -- Appendix one social media terminology -- Appendix two information technology glossary -- Appendix three technology grant -- Appendix four sample request for proposal --