How to find the right words /

How to find the right words / The School of Life. - London: The School of Life; 2021. - 92 pages : illustrations ; 19 cm - The school of life . - School of life (Series) .

"A guide to delivering life's most awkward messages"--Cover

Relationships -- Friendships -- Work -- Family -- Strangers.

"Life constantly requires us to give other people some hugely awkward messages: that we don't love them anymore; that we do love them (though we're not meant to); that they smell a bit; that they're fired; that we're furious with them (though we adore them); or that their music is too loud ... Often, out of embarrassment, we just stay quiet. Occasionally we explode. And, typically, we stumble about, looking for the right words - dreading that we didn't find them and thereby causing more hurt than we should. This is a book to help us locate the best possible words to get across a range of life's most difficult messages. In 20 case studies drawn from relationships, friendships, work, our families and interactions with strangers we are gently shown what we might - in an ideal world - find ourselves saying to make our intentions known while causing minimal harm. We laugh, we recognise our troubles - and we're introduced to a range of deeply empathetic ways to navigate some of our most acute social dilemmas."--Back cover

9781912891511 1912891514

GBC126620 bnb

020108333 Uk


Interpersonal relations.
Conversation.
Dilemma.
Life skills.
Social skills.
Conduct of life.
Communication--Social aspects.
Empathy.
Nurturing behavior.
Conversation.
Dilemme.
Habilet�es de base.
Habiletes sociales.
Morale pratique.
Empathie.
ethics (philosophical concept)
empathy.
Nurturing behavior
Social skills
Life skills
Empathy
Conduct of life
Communication--Social aspects
Conversation
Dilemma
Interpersonal relations


Self-help publications
Case studies
Self-help publications.
Case studies.
Livres de croissance personnelle.
Etudes de cas.

HM1166 / .H69 2021

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